Our product · Intelligence
Your store,
staffed.
In a physical store, a great salesperson reads intent, teaches, reassures and closes. Websites do none of that. Conversational Commerce gives your store a face, a voice and a memory — an AI associate who does all four, around the clock.
Live on a real Shopify storeVoice + chat, always both5 founding partner slots
MEET TIA · THE FIRST DEPLOYMENT
One associate, every moment of the sale
IDLE
Waiting, alive
GREETING
Vanakkam — the welcome
LISTENING
All ears
SPEAKING
Making the pitch
Capabilities
Everything great staff do. At scale.
Every capability below is shipped and running on the first deployment — not a roadmap slide.
Greets by memory
Returning customers are welcomed personally — “Did the traditional set work out for your mother?” — from consented conversation memory.
Sells out loud
Tap any product and she pitches it like your best salesperson — grounded in your real catalog, never invented.
Guided discovery
Narrows choices the way staff do in a store — “wet or dry grinding?” — instead of dumping a catalog on the customer.
Cart & checkout
Adds, updates and confirms cart by voice, with exact totals, then hands off to your store's own trusted checkout.
Order tracking
“Where's my order?” answered by voice, with real courier tracking links on screen.
Visual search
A customer photographs a broken part; she finds the matching product and its price in your catalog.
Guide mode
Step-by-step spoken guidance from your own content — recipes, care rituals, how-tos — with the customer's hands full.
Human handoff
When she's unsure — or the customer asks — the conversation moves to your team on WhatsApp, with the question pre-filled. Every miss is logged so your knowledge base improves.
Honest by design
Grounded answers only. Policies come from your store's knowledge or she says so — an assistant that never invents a warranty.
The proof
Born in a real store, not a demo.
TiA runs today on Twin Palmyra — a 40-year heritage kitchenware brand with 100+ products. She speaks the catalog fluently, guides customers through clay, steel, stone and wood, walks them through recipes with their hands covered in batter, and hands the hard questions to a human. Built SaaS-ready from day one: your store is a tenant away.
- Streams the first spoken word in under two seconds
- Customers can interrupt her mid-sentence — like real staff
- Every answer grounded in your products, content and policies
- Your brand's own avatar, voice and personality
Founding Partner Program
Five stores. First in line.
We're onboarding five founding partner stores before general availability. Founding partners get white-glove setup, a custom avatar and voice, direct access to the builders — and pricing they'll never see again. Scoped on a call, like everything we do.
Apply for a founding slot →